Glovo riders in Morocco have downed tools for 48 hours, demanding better pay and fair treatment. Backed by the Moroccan Labour Union (UMT), the couriers say the company’s pay rates and policies are unsustainable, leaving them struggling to survive.
Right now, Glovo pays a base rate of just 6 dirhams (about €0.55) per delivery. Riders argue this barely covers fuel, data, maintenance, or insurance, let alone leaves anything to live on. “We demand an immediate increase in the base rate to cope with the high cost of living,” the riders said in a statement.
Their demands go beyond pay hikes. They want night rates doubled, double pay during national and religious holidays, full compensation for cancelled orders, and an end to Glovo’s controversial grouped orders system. Riders are also pushing for algorithm changes that prioritise safety, rather than pressuring them into breaking traffic rules.
Another sore point? Arbitrary account suspensions. Many riders say they’ve been unfairly blocked from the platform without explanation. They’re demanding more transparency in how Glovo sets pricing, incentives, and disciplinary rules. “We want the prohibition of suspensions without fair investigations,” the union stressed.
This move happened just a month after Glovo made a deal with Morocco’s Competition Council to avoid legal trouble after being under the spotlight there for a whole year.
Glovo, meanwhile, continues to expand in Morocco, investing millions and partnering with thousands of businesses. It operates in 38 cities and counts Morocco among its biggest global markets. But as riders push back against precarious working conditions, the latest strike has again forced a spotlight on the human cost behind on-demand convenience.
Title: Glovo riders in Morocco launch 48-hour strike
Author: Victoria Fakiya
Source: https://techpoint.africa/insight/techpoint-digest-1171/
Leave A Comment